Personal Textiles Shipping and Returns

Shipping

MacKimmie Co. orders are shipped via UPS, Monday through Friday - excluding holidays. Rates are calculated through UPS calculator and will vary based on selected shipping method and calculated at checkout.  MacKimmie Co. is not responsible for filing any claims with carriers for damaged and/or lost shipments. Purchases are shipped within 7 business days, unless otherwise notified.

Please contact info@mackimmieco.com for further inquiries.
Office hours are Monday-Friday 10:00am to 5:00pm
PHONE: 413-637-9060


Returns & Exchanges

Returns and Exchanges on regular priced items can be made with-in 10 days of original purchase. Merchandise must be returned in original condition, unused with tags attached. All sales items are final sales and cannot be returned. Purchases and exchanges can be made at MacKimmie Co retail store located at  67 Church Street, Lenox, Ma.

Web purchases require a "Return Authorization Form" to accompany the returned merchandise. Please obtain proof of shipment in case your package fails to reach us. It is the responsibility of the customer to return items to MacKimmie Co.

Please contact info@mackimmieco.com for further inquiries.
Office hours are Monday-Friday 10:00am to 5:00pm
PHONE: 413-637-9060

SHIP TO:
MacKimmie Co.
67 Church Street
Lenox, Massachusetts 01240